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Support Information
Response Times
- Email: Within 24 hours on business days
- Phone: Monday through Friday, 9 AM - 5 PM Pacific
- Pig Chat: Available 24/7 on every page (look for the pig icon in the corner)
Common Topics
- Getting started? Check our Setup Guide for step-by-step instructions
- Pricing questions? See our Pricing page for GPU rates and token packs
- API integration? Read the API Documentation for endpoints and examples
- Account issues? Email us with your registered email address
- Partnership inquiries? Email support@gpuhog.com with subject "Partnership"
Bug Reports
Found a bug or experiencing an issue? Please include the following in your email:
- Your account email
- Order ID (if applicable)
- Steps to reproduce the issue
- Any error messages you see
- Browser and device information