Privacy Policy
Last updated: March 30, 2026
1. Information We Collect
When you create an account or use GPU Hog, we may collect:
- Name and email address
- Payment information (processed securely by Stripe)
- Usage data including GPU rental history and credit transactions
- Technical data such as IP address, browser type, and device information
2. How We Use Your Information
We use your information to:
- Provide and manage GPU rental services
- Process payments and manage credit balances
- Send order confirmations and service updates
- Improve our platform and user experience
- Respond to support requests
3. Payment Processing
All payments are processed by Stripe. We do not store your credit card information on our servers. Stripe's privacy policy governs the handling of your payment data.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Stripe for payment processing
- Cloud GPU providers (RunPod) to fulfill rental orders
- Law enforcement when required by law
5. Data Security
We use industry-standard security measures including encryption, secure servers, and access controls to protect your data.
6. Cookies
We use essential cookies to maintain your session and preferences. No third-party tracking cookies are used.
7. Your Rights
You may request to view, update, or delete your personal data by contacting us at support@gpuhog.com.
8. California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:
- Right to Know: You may request details about the categories and specific pieces of personal data we have collected about you, the sources of that data, and the business purposes for collecting it.
- Right to Delete: You may request that we delete your personal data, subject to certain legal exceptions.
- Right to Opt-Out of Sale: GPU Hog does not sell your personal data to third parties.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To submit a CCPA request, email us at support@gpuhog.com with the subject line “CCPA Request.” We will verify your identity before processing and respond within 45 days.
9. European Users (GDPR)
If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides additional rights and protections for your personal data.
Legal Basis for Processing: We process your data based on:
- Contract Performance: To provide GPU rental services and manage your account.
- Legitimate Interest: To improve our platform, prevent fraud, and ensure security.
- Consent: Where you have explicitly opted in, such as for marketing communications.
Your Rights Under GDPR:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (“right to be forgotten”).
- Restriction: Request that we limit how we process your data.
- Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
- Lodge a Complaint: File a complaint with your local data protection supervisory authority.
Data Retention: We retain your personal data for as long as your account is active, plus a reasonable period thereafter for legal, accounting, and operational purposes.
To exercise any of these rights, contact us at support@gpuhog.com with the subject line “GDPR Request.”
10. Contact
For privacy questions, contact us at support@gpuhog.com or call (949) 336-3327.